Thank you for choosing to pre-order products with Isekai Gacha (Isekai Anime). This Pre-Order Policy outlines the terms and conditions governing pre-orders on our website. By placing a pre-order with us, you agree to the following terms:
Pre-Order Payment: When you place a pre-order with Isekai Gacha (Isekai Anime), you are required to pay the full amount of the product(s) you wish to pre-order at the time of purchase. We do not accept partial payments or deposits for pre-orders.
Product Availability: Pre-order availability is subject to change without notice. While we strive to provide accurate information, product release dates may be updated, delayed, or modified by the manufacturer or distributor.
No Refunds: Pre-order payments are non-refundable. Once you place a pre-order and pay in full, you are committing to the purchase, and your payment will not be refunded for any reason, including if the product’s release date changes, if you change your mind, or if you decide not to complete the purchase.
Cancellation by Isekai Gacha (Isekai Anime): In rare circumstances, Isekai Gacha (Isekai Anime) may need to cancel a pre-order due to unforeseen issues such as unavailability, damage to the product, or other reasons. In such cases, Isekai Gacha (Isekai Anime) will provide a full refund to the customer. However, Isekai Gacha (Isekai Anime) will not be liable for any other losses, damages, or compensation.
Change of Shipping Address: If you need to change the shipping address for your pre-order, please contact us at contact@isekaianime.com.au as soon as possible. We will do our best to accommodate the change if the product has not shipped yet. Additional shipping charges may apply.
Shipping and Delivery: The estimated shipping date for pre-order items will be communicated on the product page. Please note that this date is an estimate and is subject to change. Isekai Gacha (Isekai Anime) will make every effort to deliver pre-order items in a timely manner, but we are not responsible for delays caused by external factors such as shipping carriers or customs.
Order Updates: Isekai Gacha (Isekai Anime) will provide periodic updates on the status of your pre-order, including any changes to release dates or other relevant information. You will be notified via the contact information you provided during the pre-order process.
Contact Us: If you have any questions or concerns about your pre-order, please contact our customer support team at contact@isekaianime.com.au or via or Instagram message.
By placing a pre-order with Isekai Gacha (Isekai Anime), you acknowledge that you have read, understood, and agree to this Pre-Order Policy. If you do not agree with these terms, we recommend refraining from placing a pre-order with us.
Isekai Gacha (Isekai Anime) reserves the right to modify or amend this Pre-Order Policy at any time without prior notice. Please review this policy periodically to stay informed of any updates or changes.
Thank you for choosing Isekai Gacha (Isekai Anime). We appreciate your business and look forward to delivering quality products to you.
